Submit a Support Ticket Please enable JavaScript in your browser to complete this form.Requester InformationLayoutName *Email *Tech Support RequestLayoutIssue Category *Please selectPre-sale supportAfter-sale serviceYour order ID at amazon.com or walmart.com *LayoutAbout device you purchased from us *Please SelectRemote onlyReceiver onlyControl KitCeiling FanApp for Smart Control Kit & Ceiling FanAbout device you plan purchasing from us *Please SelectRemote onlyReceiver onlyControl KitCeiling FanApp for Smart Control Kit & Ceiling FanRemote model , if anyPlease selectRC-53TRC-HD5RC-35TRC-HD6RC-HD6RI don't sureReceiver model , if anyPlease selectRC-18RRC-28RNot aboveControl Kit model , if anyPlease selectRC-HD5/28RRC-53T/28RNot aboveCeiling Fan Model , if anyPlease selectI don't sureWorks withWorks withYour Ceiling Fan Brand , if anyYour Ceiling Fan Type *Please Select3 speeds4 speeds6 speedsNot aboveAdditional details are requiredYour original remote control Model ID or FCC , if anyAdditional details are requiredPlease upload up to 2 photos of your original remote or original Receiver,if any. Click or drag files to this area to upload. You can upload up to 2 files. This will help us provide more accurate answers.Please upload up to 2 photos related to the working status of New Remote or Receiver. Click or drag files to this area to upload. You can upload up to 2 files. This will help us provide more accurate answers.Please upload up to 3 photos or video related to working status of the remote , ceiling fan wiring, App screenshots,etc. Click or drag files to this area to upload. You can upload up to 3 files. This will help us provide more accurate answers.How can we be of service? *Submit
